At MCMAG, we believe that great results come from great structure. Our Organizational Development & Operations department is responsible for designing and refining the systems, processes, and culture that keep Murphy Auto Group moving forward.

Led by our Vice President of Organizational Development & Operations, this team ensures that every dealership is equipped with the infrastructure, tools, and talent to operate efficiently, grow strategically, and adapt to change. From internal workflows to people development initiatives, this department focuses on the mechanics behind high performance—and the people who make it happen.

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What We Focus On:

🔹 Infrastructure Development
We build and optimize internal systems and platforms that support scalability, performance, and long-term growth across all departments.

🔹 Process Improvement
We evaluate and refine standard operating procedures (SOPs), creating consistency and efficiency across the Murphy Auto Group network.

🔹 Talent & Culture
We collaborate with HR and leadership to develop people-first initiatives that drive retention, engagement, and team performance.

🔹 Cross-Departmental Alignment
We bridge strategy with execution—ensuring all departments are aligned on goals, timelines, and outcomes.

🔹 Change Management
We lead internal transitions, rollouts, and integrations with a focus on communication, adoption, and operational stability.

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Why It Matters

Dealerships succeed when systems run smoothly and people feel empowered. The Organizational Development & Operations team ensures both—so Murphy Auto Group can continue to grow with purpose, clarity, and strength.